On-line evaluations ought to current historical past of affected person satisfaction

Key takeaways:

• Practices ought to maintain older evaluations seen to current a historical past of happy sufferers.
• On-line evaluations needs to be hooked up to the doctor’s identify in addition to the apply identify.

On this Healio Video Perspective, Cynthia A. Matossian, MD, FACS, and David Evans, PhD, MBA, talk about how physicians can use newer and older on-line evaluations to focus on a apply’s historical past of high quality service.

Evans and Matossian additionally talk about why it is necessary for on-line evaluations to be hooked up to the doctor’s identify alongside the apply identify, as this may also help construct traction and maintain evaluations updated.